Tawanna B.

Don't go with att! My husband has TBI AND IS DISABLED! HE has been with them for almost 20 years! No issues until his phone got STOLEN! WE called att and they said that the stolen phone would be covered they wouldn't make him pay for a stolen phone! We went to the att store and he got a new phone! Well a couple days later they added a 1265. 65 dollar balance to our account! The lost iPhone 12 only retails for 799.00 and he has had it since October so he has been paying on it! Well they are saying he owes the larger amount and he only owed 600 and something! The price they are wanting him to pay would pay for 2 iphone 12 phones! So they didn't resolve the problem they are ripping him off and wanting money for a phone that was lost and an amount he don't owe! There con artists! That's not right and no way to do loyal customers!