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Tawaana W.

  • 2 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Beauty

Member since June 2019

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    103

Review Distribution

2 Reviews by Tawaana

11/11/19

Their site says that they are based in the UK. I was like, "Ok, some of the wig install videos that are posted from the UK are pretty good. Let me see what their units are like." Once I ordered, using PayPal, I received a payment alert with a bunch of Chinese. I hurried to the site that said you have 12 hours to cancel your order or you can not be refunded. I canceled my order in 12 minutes. I got this response within 6 hours "Hi Friend, Why do you want to cancel your order. We make good wig. You will love it if you give chance. Thanks for understanding." I responded that I want my money back because their site advertises they are based in the UK but my order originated in China and I don't trust them to send me anything of quality. The next day I got a response that they are sorry but never I am outside of the 12 hour window, my order was being processed When I received the wig, it was a lunch lady net with doll hair tied to it! Stay away form these liars! They are horrible and you get what you pay for. Pay more for better quality.

6/4/19

Last night, I ordered some hair from this place which advertises same day shipping. This morning I had a feeling that I needed to check my order and I got a response that my order number did not exist. Yes, the heck it does, and I have an email confirmation to prove it. I tried to call but the number did not work. I sent an email to this place and explained that my order number was showing non-existent, requesting the order to be canceled with a refund given and that, if I did not receive a response promptly, I would be opening a case through Paypal. After the email was sent, I got a notification that someone would contact me within 48 hours. WRONG! My hair is supposed to be shipped the same day! No wonder I couldn't find any honest reviews for this place.

Tawaana Has Earned 9 Votes

Tawaana W.'s review of Beauty of NewYork earned 9 Very Helpful votes

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Similar Reviewers on Sitejabber

helenm380
2/26/20

The wig that you sent to me I don't even know if it has a style it's an absolutely not what I...

tashar22
10/3/19

Horrible customer service, no one answer the phone and they don't fix the problem. I called for...