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Tatiana S.

Contributor Level

Total Points
88

1 Review by Tatiana

  • SHEIN

6/14/19

The us site said free return, when I received my first order, I didn't like the quality and wanted to return it, however when I login to my account, there is no order history, it just disappeared. I can not start the return process and can not receive any response from Shein regarding return.
Update. Shein customer support contacted me and I was able to return the items and receive my refund, Thank you so much Alexis for the help!

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molly m. – SHEIN Rep

Dear Tatiana,

Our US Customer Support Team has sent you an email from dispute@shein.com. We hope to hear from you soon.

Tatiana Has Earned 8 Votes

Tatiana S.'s review of SHEIN earned 8 Very Helpful votes

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