Tatiana S.

I ordered a pair of Kate Spade slippers from the online shop and it was shipped to the wrong address. I wento thru customer service to assist on how I can re-ship my order and they assured me that it is possible and gave me a series of guideline to follow.

In the end, I thought I was happily waiting for my order to arrive only to find out that my purchase was refunded.

I mean, okay, I am okay it got refunded than not at all. I just hope that the process was not misleading and deceiving. I went through a series of process and waiting period only to find out that they have no way of making sure that the order will have a correct shipping destination for the second time.

I totally was disappointed and will never again purchase from this store. Ever!