I ordered several items that cost about $460. On 05/27/2018 I got an email from the tracking company that the order was delivered to the front door. Surprisingly, there is no package, though I have a concierge in my building and it could not be stolen. The LaserShip as well as Zara do not want to take any responsibility or even provide the evidence that the package was delivered. I recommend you not to use Zara store as its customer service is not existing. They just take your money and leave you with nothing. I will never use Zara.com again.