Oh man do I wish I had read the reviews on this company. I ordered a phone on 2/9/18. The money was drafted from my account on 2/13/18. By 2/20/18 I had no phone and hadn't heard anything about a back order of anything about a delay. I then recieved a shipped email on 2/21/18 but when I click the link (to this date) it says that my order is still processing and cannot be tracked yet. On 2/26/18 I recieved an answer to my help desk ticket. They apologized for the delay and said it was because of a move and that my phone would be expedited to a faster shipping option. I responded to the ticket that I had gotten a tracking number but that USPS still didn't have my phone. On 3/4/18 I responded again to the help desk ticket and asked for a refund. ON 3/7/18 they responded that my order had been cancelled and sent to processing for a refund. Well here we are on 3/19/18 and I still have no refund... much beyond the six day refund BS I saw in another comment. I will be contacting the fraud department at my bank tomorrow. I plan to blast this company any and everywhere I can so that no one else falls for this stupid scam. I'm also going to contact the BBB. SHAME ON YOU Devices Now!