Tasia T.

Recently purchased storage unit at U-Haul in Memphis off Illinois Ave. To sum it up the employees are ghetto and/or ratchet; didn't know their job properly enough so me ( the customer) was charged for 2 locks to my unit. Reason being I brought a lock that was meet for trucks. I would have just paid the difference but no it's a whole new fee. Not to mention what's purpose of access cards when the doors have been locked with a key to were here the doors trying to open but are locked. Took a lot more time moving into unit.The picture of lock below was told U-Haul no longer uses these locks; haven't for over 20 years.

Working there and receiving mail both are horrible experiences. My mail carrier like to leave mailbox open when it rains, throws magazines in my driveway ( neighbors and family members too), and thinks they are above you. I'm the customer! Personally watched management look at caller ID ignoring customers. Not to mention any services you are using stamps, money orders, or envelopes from the post office: the people pays their salary. Why do think stamps keep going up, so the person that's been there 18 years with college degree can make $80,000 a year. I refused to buy stamps or anything from USPS. I read magazines online now!