I don't know how many years it's been since I accidentally came across Hot Miami Styles. But, I am SO glad I did! I took great pride living in The Midwest knowing that a lot of the outfits I bought from HMS wouldn't be seen here! But, I digress… I am a radio personality and I have been attending a lot more events, lately. I needed a trendy dress to wear to a charity event for an Ex-NFL player's wife. Well, I found THE PERFECT DRESS to wear and "thought" that I had enough time for regular shipping. Well, Monday rolls around and I need the dress for Friday and the status shows "processing". FULL ON PANIC MODE! I decide to reach out to a chat specialist. As I told her, I am fully aware it's my fault that I waited so late. I told her i needed it Friday and I was wondering if it was actually still "processing". She reassured me that it was already shipped and that the system just hadn't been updated. Honestly, I think she upgraded my order and shipped it faster. LOL! But, I wasn't about to question anything! She's my Angel that saved the DAY because it arrived FRIDAY AFTERNOON! And, I kid you not, I was walking into the event space and I heard a female yell, "YOU LOOK SO BEAUTIFUL IN THAT DRESS!" And, she was talking to ME! I'm a customer for life!