Tasha Q.

Don`t get me wrong, I am pretty tolerant for poor customer service out there and exchanges/returns taking weeks upon weeks but the "service" i received at AMIClubwear pretty much takes the cake...

Ordered a bunch of bathing suits (as per their size charts) before a vacation months and months ago... long story short not only were the sizes wrong, i couldnt even get them on! I am 5`7`140Lbs, pretty much your average sized woman for my height... NOTHING fit, and to top it off, one top didnt even open to put on. It was one of those, "pull over" type deals... but nothing was able to be pulled over.

SO I have emailed them sooo many times. They have received all the items back, with the exchange rate I am out a pretty penny thats for sure. So you can imagine how im PISSED at this point that they are now jerking me around telling me in emails over and over the items are non refundable, they do not accept them back, the items wont even be accepted without a return number on them, bla bla bla.
Well needless to say, they did accept the package (thank you Postal Tracking) and it has now been another couple months and they tell me that because i didnt have the number on the package, it will take longer for them to get to it, but when it is processed they will notify me... great, right?! WRONG

SO I finally follow up woth them again about this return and refund and they send me: "As the items were returned without being Authorized the package will be abandoned and refused

If you would like to receive this package back you must pay $44.80 to retrieve the package

If you do not want to pay to retrieve this package the package will be abandoned and no credit will be issued

Should you have any further questions or concerns, please do not hesitate to contact us back."

LIKE F*? K am i going to pay another $50 to have them SHIPPED back to me when They are unusable!

Moral of this story - dont buy from them. Period. Im still going to fight them. Its alot of money they stole from me, and im fully prepared to take legal action against them (this goes back to the whole "you dont know who your dealing with" kinda thing) luckilly for me, i actually work in the legal field and know all my rights AND have connections to deal with crooks like them!

Anyways - hope you find this review helpful. Good luck finding what your shopping for, anywhere but there!