Tarun P.

(Booking NQDA9U2LBF) Dear friends, today I am going to narrate an extremely frustrating experience I had with red bus. I had made a big mistake of hiring a bus from redbus. I had booked 25 seater Force Motor for Delhi to haridwar Masoori mathura Bus operator was an Agent A&T Travels.com Redbus has not clear me about my journey station that i have mentined on Phone with red bus secondly that Bus operator was not helpful to us and for every place he Customer service guys never call back. They sleep always they never respond to any calls and mails. Pathetic service. Never book buses from redbus or screw your trip by booking bus through redbus. We spent hours on the phone with customer care, they did absolutely nothing to help us. We did not receive the refund. It was a terrible injustice and their nonchalant behavior was unacceptable. Please don't book through this terrible website, book through the bus agency directly. Pathetic! Unprofessional, extremely poor customer care service. $#*!ty bus vendors, website and app is also pathetic. DON'T TRAVEL WITH THEM!