I accidentally ordered something and immediately asked to cancel my order. They tried to convince me to keep the order. I proceeded to say I didn't want it and after several emails back and forth they finally agreed to cancel my order. However, 3 months later and I still have not received a refund. I have been fighting with them for months and they continue to tell me I'm at top priority. I didn't even receive an order or return anything. I simply cancelled and still haven't gotten my money back. DONT ORDER!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please tell us your order id so that we can help you as quick as possible?
Any problem, please feel free to contact us via contact@popreal.com.
Thank you
Popreal