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Tarra W.

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Experience: Beauty

Member since January 2020

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1 Review by Tarra

1/12/20
To begin with, extensions are shipped from China which I did not expect given .ca web address. I thought I was buying from a Canadian company since i am in Canada. The extensions took a month arrive- at which point all the events I needed them for has passed. Once I did receive them, the color did not match my hair. When I asked for a refund, they stopped responding to my emails. Since writing a bad review, they did offer me a refund, but did not take accountability implying I am the one who did not respond to them. It's really bad customer service

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