Tarek R.

4 days try to get answer for one question:
I made 2 reservations, but to be sure at the rooms hotel i got it correct, i taked and chatted with several person: James, Jane, Tom, One by phone as speak by indien accent, which she totaly lost" she said for this Winter Palace in Luxor for 3*" as seen in alapharooms as 5* and my 2 reservations it there.
Any way until know i didnt got any answer, and i consider to cancel, to make the right hotel as Sofitel winter Palace wing and not the Pavillion winter, as this was my question and i wait for Jonatan n to get back to me with the answer!
I wrote to Costum service as well, bot no any response untill now.