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HORRIBLE service... I was expecting a package in the afternoon. At 4.15 I checked the tracking... It had been delivered and signed for at 3:30... just 45 min ago... BUT I WAS HOME!? The initials were not mine, I did not hear the doorbell... I called their 1-800. "Sorry for the inconvenience" is not going to do it for me! They said they tracked the driver, who apparently came to my place... and someone else signed off...!? I went around in my neighborhood and even asked around...
The only explanation then IS THAT THE DRIVER SIGNED FOR AND STOLE MY PACKAGE... and nobody will ever know?
I WILL NEVER USE THEIR SERVICE AGAIN!
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Tarcis V.'s review of OnTrac earned 3 Very Helpful votes
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Worse damn delivery services. Couldn't even get my address right. They don't even have a live...
