Tara S.

I've ordered thru Zazzle a few times with no problems. Last time was for a gift for a friend in Brooklyn, New York. The address was correct though I should have said Brooklyn, not NYC (correct either way though). It was delivered to an address in Manhattan and the post office insisted the package said Ave, not Pl (I doubt that since the confirmation from Zazzle was correct)

I read MANY bad reviews about Zazzle and I HATE confrontation. I almost gave up on the case right there, especially when it wasn't even Zazzle's fault. But I sent off a polite email (most complaints were about phone calls) and explained the situation. Zazzle handled it very nicely and sent off a replacement product which my friend got without any issues.

So I'm very happy with them and I also got a boost of confidence which I needed more of. (Now to write a bad review for the post office)