I placed an order for a custom t-shirt on December 10, and the order status has said estimated delivery December 16-19 since December 14. But no delivery, and no response to my inquiries. They were, however, very efficient at charging me for the item that I will not have to give as a Christmas gift.
Hello Tara,
I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine