Tara G.

The MyPublisher program that my whole family and I had came to love is gone replaced by this disaster "sister"company. That is what I was told when I called them and asked where all my MyPublisher photos, projects and options(book sizes) had disappeared to with the take over by Shutterfly. Now after taking the time again (as children expect their year book of memories) to relearn the system- they lose my item by taking a short cut and employing USPS to deliver from UPS to Miami- really! USPS has again lost the item and their solution is to recreate and send out again by this week- and although that would be great if it was a pair of shoes- ITS NOT, instead it's my sweet daughters photos for who-knows-who to receive. Very sad and scary! Find another company or pay for the highest end shipping if you want to protect your purchases.