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Tara G.

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Total Points
85
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1

1 Review by Tara

LightInTheBox

  • LightInTheBox

“THIS IS A SCAM SITE DO NOT ORDER FROM THEM!”
9/1/16

What I was delivered had a HOLE in it so I submitted for a return. They are going to make me pay for the return shipping when it is their faulty product. The customer service was terrible and not helpful at all. The product is the CHEAPEST material I have ever seen!

  • Comments (0)
  • 1.6M Views
Helpful  (5)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13318906

Sincerely,
LightInTheBox Customer Service

Tara Has Earned 5 Votes

Tara G.'s review of LightInTheBox earned 5 Very Helpful votes

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Je suis en colère de ne pouvoir avoir un bon de retour pour vous renvoyer les vêtements cyclistes...

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Jan H. reviewed LightInTheBox
4/23/24

But, I ordered a size that was too small. I'm disappointed in myself for not measuring correctly.