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Having a little difficulty navigating and to find what I am looking for even with all the choice you have
* Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Just booked a ticket to Delhi and had to pay in Full immediately. They would not allow a trip cancellation insurance. My plans changed a month before departure, and I had an option to 1)Cancel without Refund! And 2) Cancel with over a 30% deductable from $1100 fare never used! Is this legal in Canada? Tried multiple times but failed to talk to a single human being! Are there any laws governing air travel in Canada or is it free for all?
Tip for consumers:
UPFRONT cost of cancellation or cancellation insurance. No company collecting your money should be allowed to gouge customers and make them wait four months for payment refund!!
Products used:
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Dear Customer,
Hello and thanks for leaving your feedback.
We'd really like to assist you with this matter.
Please email us at support@funchatt.com and describe your issues in detail.
Looking forward to hearing from you soon!
Kind regards,
Funchatt Customer Support