Tanzy S.

Absolutely appalling, shoddy company! BE WARNED... DO NOT USE THEM AT ALL... I booked my car in for a full service, paid £79 - it was collected from my home. Didn't hear anything all day despite me trying to call (twice) to ask how it was all going. At 5:30pm I get a call from some random guy called Chris who basically tells me there's a long list of things wrong with my car! After 10 minutes of him waffling on (scaremongering) I agreed to pay for 3 of the items as he said they would not be able to release my car and produce a full service report without those items being addressed! The other 5 items he spoke of where BIG TICKET items that he estimated would cost a minimum of £750+ vat. He talked about a vague, strange knocking noise that needed investigating... I was appalled... I ended up paying £216 (to fix the 3 key items) on top of the £79 I'd already paid in the morning. I was so cross... I knew I'd been ripped off and couldn't do anything about it as they had my car...! I WILL NEVER USE THIS COMPANY AGAIN... ITS JUST A BIG MONEY MAKING SCAM! PLEASE STAY AWAY FROM SERVICING STOP!