Tanya M.

Fantastic selection, designer brands, and rock-bottom prices (with insurance, of course)!

DO NOT BUY FROM THIS COMPANY. First, they direct-ship from Hong Kong. They don't tell you this, and they advertise "free 2 day shipping...". I don't know how that works since my order just sat in Customs for 3 days without moving, so it took a week to receive them. When the box came in, only 1 pair was inside. I bought 2 pair because I have twins. It appeared to have been opened on the bottom (the tape on the top of the box was undisturbed, but the tape on the bottom of the box had been cut open and one strip of tape had been put across the bottom to hold the flaps together (guessing in Customs a pair was stolen out of the box). I was told by UPS that the shipper in Hong Kong had all of the boxes shrink-rapped to a pallet, and they had to clear each box before they could release any of them. My box had a label on the outside that told what was in the box (2 pair of shoes), the color of the shoes, and the sizes of the shoes. This would make it extremely ease for a thief to know which box to open to get what they want. Hoverkicks did minimal to help rectify the situation, and there was NO WAY they were going to take any responsibility for the issue. I let them know I would have NEVER bought these shoes if I had known up front that they direct ship from another country. I ordered the shoes on 8/18/17, which means we should have had the shoes by 8/22 at the latest, allowing 2 extra days for the weekend. I just got my money back YESTERDAY (9/6/17) to be able to buy similar shoes from an actual reputable company. Meanwhile, one daughter has her shoes but is waiting to wear them until her sister gets hers, and the other daughter is asking me every day "did my shoes come in today"? This company cares NOTHING about their customers, and I will be surprised if they are in business much longer. I see these reviews of folks complaining about the shoes no longer working. AT LEAST YOU GOT THE SHOES! I wasn't even that fortunate.

The new version of the app is TERRIBLE! I can't easily see if a property is Active or Contingent like I could earlier today before the new version rolled onto my phone. I hate it. Not user-friendly AT ALL!