This company is marketing themselves to be Ticketmaster & they actually have no affiliation. This is misleading to consumers. They took $300 from my account, arrived at the event & there were no tickets. They sold our tickets & no one informed me. No one can tell me where my money is. The customer service is terrible. The representative was not trying to help rectify the situation. Instead she wanted to argue with me while myself & my children stood outside in wet cold Chicago not knowing that we did not have tickets.