We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Tanya K.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Home & Garden

Member since September 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    13

Review Distribution

1 Review by Tanya

9/5/19
Their housekeepers consistently fail to show up. This last time I decided to give their service a second chance And waited for the lady to show up. First she lied and said she was 5 min away then never showed. She gave me the wrong number that was disconnected. As this was the second time s cleaner didn't show I was very frustrated. The housekeep administration doesn't respond in a timely manner and you can't get anyone on the phone. So they tried to rectify the situation and rescheduled with a reliable cleaner 3 days later for a Friday. Promised me this one was reliable and would show. 5pm on Thursday the night before I received an email cancelling the service!!! Do not trust their cleaners to show up. Now I can't get anyone out before my guests arrive on Sunday!!!

Tanya Has Earned 1 Vote

Tanya K.'s review of HouseKeep earned a Very Helpful vote

Tanya hasn’t received any thanks yous.

Tanya doesn’t have any fans yet.

Tanya isn’t following anybody yet.

Similar Reviewers on Sitejabber

johnu94
11/13/19

Please save yourself the hassle and go research other cleaning services but stay away from this...

williamg566
10/23/19

UPDATE (23/10): the customer service team have today flat out refused to compensate for the...