- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I had problem paying for the items 1-5th of January that was due to Ebay IT issues. I had no choice but to pay via Paypal for these items. Now I still have unpaid invoice and every time I try to pay for a new item I am asked the full amount including the old invoice. Ebay 1st line CS and 2nd line CS are NOT ABLE to deal with the issue, now they just "end the chat" every time I try to confrant them with that problem, yet with another item that I cannot pay as it is added to a previous invoice that I had paid 7 days ago... I did expect some help, but looks like they just ignore me. And guess what - NO COMPLAINT PROCEDURES available, though the company is trading in UK and should be subject to all UK laws!
Tip for consumers:
I believe that was a one-off issue with multiple users. The bad thing is that Ebay are not dealing with it, leaving it all to God to solve! Disgusting!!!!!
Products used:
a number of products from the same seller in China, not my first purchase from them and not the last. The blip had happened with Ebay IT and looks loike they still do not know what to do about it. I am ignored, cannot find a complaint procedure online
Tanya hasn’t received any votes.
Tanya hasn’t received any thanks yous.
Tanya doesn’t have any fans yet.
Tanya isn’t following anybody yet.
Empty.
