This happened at the 249 tomball parkway location but I feel this reflects the whole company.
How dare you come at me like I'm a thief when I just purchased my items and had the receipt in my hand. I immediately returned all I had purchased and will never shop here again. I went and returned the other item I had purchased online, the returning employee laughed in my face the whole time and and the manager VANESSA wouldnt even get off the phone to talk to me. Wow. This place is disgusting. How DARE YOU!
Update: I'm expecting calls from the regional and district manager and I want a written apology from the manager, associate who falsely accused me and the associate who laughed in my face. I consider that a reasonable request.
You can hear and see my video about the incident here https://www.instagram.com/tv/CQCQPVKgsSO/?utm_medium=copy_link