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Tanja V.

Contributor Level

Total Points
81

1 Review by Tanja

  • AliExpress

4/15/17

This has been my experience so far:

I don't buy expensive things from this site. I bought a computer cable with EU plug, which I needed for a trip. Couldn't find it anywhere in North America and I didn't want to go looking for it in Europe. Ordered it for under $ 8 through Aliexpress and it arrived in 35 days time and used it during my trip without any troubles.
Bought a home décor item and it arrived in about sixty days (which is what was stated on the website, so it did not arrive late) and in good condition and it was super cheap.
Purchased a leather watch band, which after 60 days had not arrived. I opened a dispute. Aliexpress told me to wait another 10 days. After 10 days, went back in and reopened dispute. Was told to wait another 10 days. After 10 days, still no watch band. Opened dispute again and this time Aliexpress refunded the money to my credit card, no further questions asked. Pretty much the same scenario took place when I ordered some light strings. They didn't arrive and I got my money back after being asked to wait approximately an additional 4 weeks for the package to arrive, which it did not. Funny thing is that after I received my refund, the watch band arrived about 3 weeks later. The light strings arrived about 4 months after I placed my order, even though the site said delivery would take 2 months. The thing is: They had already refunded me because the items had not arrived in due time, so I essentially got my orders for free!
Conclusion: I think they're pretty good. You have to buy from sellers with a high rating and you have to be patient. If you're looking for fast shipping, go elsewhere. If a package doesn't arrive, my experience has been that my money has been refunded (and them maybe later the package arrives anyway!). I wouldn't buy anything expensive from them, but for items you might have a hard time finding elsewhere and that you don't mind waiting for, I give them a thumbs up.

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