I wanted to adjust my ticket by a couple hours and flight hub said it would be $700 - so I asked to only use one leg of my ticket. No your not allowed. The fellow on the phone had a thick accent making him hard to understand and when I asked for a supervisor he pretended to put me on hold but hung up.
Then the next person gave me a refund however did not clearly outline the fee costs as I was billed $150, then refunded all but $100. The original ticket was $495.00.
I booked a ticket on Airmiles and will never ever use or recommend flight hub. It is a scam in my opinion and their customer service was horrible.
Oh and the refund does not get refunded to you for 6-8 weeks. Really you take $150 in seconds and then cannot refund the difference for many weeks?
BEWARE! Your better off to book with airlines directly or use Airmiles.
Hi Tanja,
Thank you for taking the time in reviewing our services. We have successfully located your reservation and have forwarded your message to our Escalations Team. Someone will be contacting your regarding this matter to help resolve the issue.
Please let us know if you have any further questions or concerns.
Kind wishes,
FlighHub Team