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Tanja K.

Contributor Level

Total Points
82

1 Review by Tanja

  • SmartBuyGlasses CA

5/7/19

People be awere your order may never arrive. Ordered an expenssive pair or glasses that never arrived. Meanwhile they keep sending automatic order updates that everything is on time. Tried to contact a live person with no success. Very frustrating for someone who needed glasses asap

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SmartBuyGlasses M. – SmartBuyGlasses CA Rep

Dear Tanja,

We are sorry to hear that you are not happy with our service.

We are constantly striving to ensure that our customers are able to address all inquiries and requests in a timely manner. All inquiries are answered from all channels.

The courier tracking site is not updated on a real-time basis. However, we always make sure to monitor shipments and deliver the parcels accordingly.

You can email us at customerservice@smartbuyglasses.ca and address the email to me. You can also send us a private message here.

Ben
Smarbuyglasses

Tanja Has Earned 2 Votes

Tanja K.'s review of SmartBuyGlasses CA earned 2 Very Helpful votes

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