Tania R.

Outrageously horrible service from this agency! They made the whole process of getting visa even more complicated. Dont use their service. Dont pay 49 pounds for literally nothing! They will only send you the application form which you still need to fill out yourself and book an appointment in TLS Contact Visa Centre. But you can do it all yourself and much better!

The agency will also create an account on tlscontact.com for you. And they (franceschengenvisa.co.uk) have to notify you when your passport is ready. Because you can not check the visa status yourself without the account on tlscontact.com. In my case the agency didnt send me anything when my passport was ready. And they didnt even reply to my email when I asked the agency if theres any way I can check the application status.

Almost 3 weeks after my appointment I called TLS Contact directly and asked about my application. They told me that it was ready 2 weeks ago. Then, when I called franceschengenvisa.co.uk after that, asking why they didnt notify me about my visa they could not give ANY explanation. I trusted them to handle my Visa application, and they just sort of forgot about it completely.

So I feel fooled And blame myself for being so stupid. Still cant understand what did I pay £98 (for two applications) for.