No matter what the issue customer service does very little to help. We have reported harassment towards women, to bulling, to racist comments ect with screenshots and the player gets muted for a week and then is back at it again. I really regret paying any money to this game as it is not fun anymore but i have spent to much to walk away. Honestly if customer service would take the harassment serious along with all the other BS and the player or players got banned the gaming environment would change. The attached pictures are just a tip of the ice burgee i have sent at least 50 screenshots of proof to customer service