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I contacted customer service by phone after 8 days and no movement on my order. They assured me that they were working on it and it would be sent within the timeframe that they promised(which was a very large window!). Later in the day I got an email stating that my order would ship within a day and that they were sending it overnight at no cost to me. I received the products in fine order and well packed. I still believe 8 days to move products out the door, two other private companies I ordered from had product out the door in 24h, is too long these days, but maybe Amazon spoils us all. Huckberry's Customer service was good and I will give them another chance, if I can remember to order soon enough to encompass their long processing times.
I understand in a time of a pandemic shipping logistics are a nightmare, but Huckberry can't even get it out the door. 7 days past ordering and my items still haven't shipped! Can't wait to see how long it will take to get once it does ship! I recommend allowing at least 3 weeks for processing and shipping. Who needs that? Everything they sell can be bought on other sites. No wonder Amazon does such a big business.
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