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TAMMY M.

1
Level 1 Contributor
Texas, United States

Contributor Level

Total Points
368

4 Reviews by TAMMY

  • VChics

2/24/24

They took my money and NEVER sent the items! The keep saying it was shipped but they will not give me a tracking number! They will not refund my money either!

  • NU Car Rental

10/3/21

I booked a 2 day car rental out of Phoenix AZ through Hotwire for September 22 starting and returning it September 24. I guess the total charge was supposed to be $175.11, which is hardly your claim to fame at $40.00 per day! You advertise lower prices, but when you're DONE you are still paying $87.00 a day!
Bait and Switch and ADD ONS!
When we came in to pick up the car it took forever to get out of there! Plus that Phoenix location looks very sketchy. If I would have been alone in the evening I would have left immediately! Another family was there picking up their car and we were talking about the location, they said they were there about 2 years prior and the place looks the exact same way! NU Car it's time to invest in making your pick up locations, not look like you're walking into a closed up business, in a poor area of town!

Now why am I writing this... I returned that car 1 day, plus a few hours early! You have the audacity to charge me for BOTH DAYS! SO WHAT YOU (HOTWIRE) CHARGED ME FOR (ONE) DAY CAR RENTAL WAS $175.11! THIS IS UNACCEPTABLE AND I EXPECT A REFUND FOR 1 DAY!

THEN NU CAR... I RETURNED THAT CAR BACK SPOTLESS, YOU WOULD NOT EVEN HAD TO CLEAN IT! I TRIED TO FILL UP IN GAS AT A STATION ONE BLOCK FROM YOU, THEIR PUMPS WERE DOWN. I REALLY WAS UNCOMFORTABLE DRIVING AROUND THE HOOD, LOOKING FOR GAS. I TOLD THE GIRL CHECKING MY CAR BACK IN THAT THE PUMPS WERE DOWN... SHE DID NOT GIVE A CRAP! SHE SAID THE CHARGE WAS $9.99 PER GALLON! ARE YOU KIDDING ME... TALK ABOUT STICKING IT TO PEOPLE! I ONLY NEEDED ONE HALF A TANK, ON A SMALL CAR AND NU CAR HAD THE AUDACITY TO CHARGE ME $63.61 (MORE) DOLLARS!

SO MY (ONE) DAY CAR RENTAL USING HOTWIRE AND NU CAR RENTAL COST ME $238.72... FOR ONE DAY!

Tip for consumers:
NEVER USE HOTWIRE AND NU CAR RENTAL FOR YOUR TRIP

  • Hotwire

10/3/21

I booked a 2 day car rental out of Phoenix AZ through Hotwire for September 22 starting and returning it September 24. I guess the total charge was supposed to be $175.11, which is hardly your claim to fame at $40.00 per day! You advertise lower prices, but when you're DONE you are still paying $87.00 a day!
Bait and Switch and ADD ONS!
When we came in to pick up the car it took forever to get out of there! Plus that Phoenix location looks very sketchy. If I would have been alone in the evening I would have left immediately! Another family was there picking up their car and we were talking about the location, they said they were there about 2 years prior and the place looks the exact same way! NU Car it's time to invest in making your pick up locations, not look like you're walking into a closed up business, in a poor area of town!

Now why am I writing this... I returned that car 1 day, plus a few hours early! You have the audacity to charge me for BOTH DAYS! SO WHAT YOU (HOTWIRE) CHARGED ME FOR (ONE) DAY CAR RENTAL WAS $175.11! THIS IS UNACCEPTABLE AND I EXPECT A REFUND FOR 1 DAY!

THEN NU CAR... I RETURNED THAT CAR BACK SPOTLESS, YOU WOULD NOT EVEN HAD TO CLEAN IT! I TRIED TO FILL UP IN GAS AT A STATION ONE BLOCK FROM YOU, THEIR PUMPS WERE DOWN. I REALLY WAS UNCOMFORTABLE DRIVING AROUND THE HOOD, LOOKING FOR GAS. I TOLD THE GIRL CHECKING MY CAR BACK IN THAT THE PUMPS WERE DOWN... SHE DID NOT GIVE A CRAP! SHE SAID THE CHARGE WAS $9.99 PER GALLON! ARE YOU KIDDING ME... TALK ABOUT STICKING IT TO PEOPLE! I ONLY NEEDED ONE HALF A TANK, ON A SMALL CAR AND NU CAR HAD THE AUDACITY TO CHARGE ME $63.61 (MORE) DOLLARS!

SO MY (ONE) DAY CAR RENTAL USING HOTWIRE AND NU CAR RENTAL COST ME $238.72... FOR ONE DAY!

Tip for consumers:
DO NOT BOOK WITH HOTWIRE OR NU CAR RENTAL

Products used:
CAR RENTAL

Service
Value
Returns
Quality
  • Rosegal

8/24/15

ITS BEEN 30 DAYS, THEY HAVE MONEY AND REFUSE TO REFUND IT, I HAVE NO DRESS!
TODAY THEY SAID IT MIGHT BE 60 DAYS BEFORE THE DRESS ARRIVES, THE EMAILS BEFORE SAID 10 TO 25 DAYS FOR SHIPPING! THEY ARE THE WORST ONLINE EXPERIENCE I HAVE EVER HAD. WITH THAT BEING SAID I PRETTY MUCH EXPECT THE DRESS TO ARRIVE AND LOOK HORRIBLE / CHEAP ALSO!

I WAS FORCED TO PUT A STAR, THEY DO NOT DESERVE ONE STAR!

Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear TAMMY,

Please accept our sincere apology for the inconvenience or frustration that we caused.

Your order was shipped out on 2015-07-23 and the shipping time is around one month. However, they are approximate times for reference. Please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
For more delivery details, we have sent you an email, please check it.

Thank you again for bringing these matters to our attention.

Best Regards
Rosegal Customer Service

TAMMY Has Earned 8 Votes

Tammy M.'s review of Rosegal earned 2 Very Helpful votes

Tammy M.'s review of NU Car Rental earned 4 Very Helpful votes

Tammy M.'s review of VChics earned 2 Very Helpful votes

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