Service has been good and I have been pleased with most purchases. Some clothing comes from China and is cheaper quality. I have been pleased with home items. Shipping costs have gone up. They say they have the best deal and often compare to Amazon, but when you factor in the shipping vs. Amazon Prime the cost is the same and sometimes more. If you order more than once during the same day shipping is free on the second order. So I order 1 item then go back and place another to pay less shipping. They should just give a single shipping rate no matter how many items you order. It can also take weeks to get your order.