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I order a board game on November 27th with a 5-12 day shipping time. I received a tracking# and assumed everything would be fine. It is now Dec 18 and still no game. To make matters worse I have contacted China Post; the China post; not one of the many side sights that will track China Post shipments and was informed by them that this is a fake/invalid shipping #. They have never received a package with this # associated with it, which means they NEVER shipped my product. I would stay far away from this company and save yourself some hassles!
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Dear Tammy K,
I'm sorry to bring you a bad customer experience.
I will follow up on your questions and solve problems for you.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
Best regards,
Adene