Tammy B.

I love the style of clothes they carry, their order process and shipping has been accurate and fast so far and the quality of clothes is just like my other favorite retailers. Excellent prices as well.

However, what I do not like about Fashionnova.com is that they only post the positive, 5 star ratings. It's shady.

I purchased a beautiful, vivid yellow crop top from them. It arrived quickly and looked exactly like the product on the website. I was excited to try it on and found that it was a perfect fit, soft material and looked fantastic. I couldn't have been happier until I took it off and found that the tag had snagged the material and caused it to pull a very thin run like stockings do. The quality of the material could have been a little better.

I left the tag on in case it didn't fit and I had to return it. I wasn't too concerned because it's a small snag, it's in the back of the top, and no one is going to see it. I secured the threads with some Stop Fray and proceeded to pair it with an adorable skirt for an upcoming trip.

Fashion Nova emailed me a week or so later asking for a review and I was happy to do so. I gave it 3 stars and proceeded to explain how beautiful the top is, vivid yellow, soft and fit just right. I gave my height and weight and what size I ordered and then explained the reason I gave it the three stars - quality of material and how easily it can pull a snag and run. I warned to be a gentle and careful with the piece.

The review has never been posted and I have gone back and searched the site to realize that every single review on their site is a five star, raving about each and every piece of clothing. Are you seriously going to tell me that not one customer has ever been dissatisfied with either a product or with the service they received?

Every retailer has the occasional glitch in service and poor quality and/or defective piece, or miss-sized product. It's the nature of the business and real and honest reviews only help other customers make good purchases and keeps them coming back for more. It shows that you are an honest retailer and willing to stand behind your name.

Posting only the 5 star reviews is shady and has me looking elsewhere for my clothes because I feel at some point you are going to make a mistake with one of my purchases and I cannot trust that you will stand behind your name and make it right. No business is perfect but typically if you're shady in one area, you'll be shady anytime it benefits you.