TAMMY A.

I tried to use MeMD this morning. Went through the signup process, paid and was called right away by customer service to confirm information. I was told a Doctor would be in touch within 15-20 minutes. No one contacted me. The visit was for my nine year old that was sick, woke up with a fever and crying that his ears hurt. I called customer service again and was told they were finding a doctor and they would be in touch within 15-20 minutes again. This continued for an hour and a half, still no contact from a doctor. I went to a different online doctor site and a doctor called within 15 minutes without all the hassle. I called MeMD and cancelled my "appointment" with my husbands phone while talking to the doctor on my phone. HORRIBLE SERVICE TO BE 24/7 online care. I will NEVER EVER CONTACT THEM AGAIN! DO NOT DO BUSINESS WITH THEM! Especially, if your child is sick and in pain!