My experience with Komily has been good! Customers must be sure to read the sizing chart before ordering. I usually refuse to order shoes online because of them usually not fitting, but this time I read the chart, and measured with a measuring tape, and the size was true!
Clothes arrived clean, individually packaged, and undamaged.
When I did contact customer service, I was met with extreme politeness. They were understanding, helpful and their response time was early next day (time zones).