Ordered 2 dresses from them. Received 2 completely different dresses. Emailed them to see about returning. Didn't get any response from them. I followed with a few more emails to no response. So I gave up, but rest assure I'll never buy from them again. I also don't want anyone to be in the same situation as me.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of âWâ or âWWâ, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.