My dress was ordered one size larger than I normally wear. Still does not come close to fitting. I have been emailing them back and forth now for ten days. Their response is very rude and belittling. They will not issue a return ticket telling me it is my fault I ordered the wrong size. I ordered a premade size... not an individually tailored piece. If someone has the address to return please let me know as I want this dress to go back to them! I've filed a dispute claim with both my credit care and PayPal. Do NOT do business with them... this has been the biggest hassle ever!