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Yes. I ordered shoes... when the order went through the shoe size was wrong but my order shows I ordered the correct size.
I immediately canceled my order and reordered. I have 2 charges for the same shoes. I sent you a message immediately.
Again I have been charged for 4 pairs of shoes when I only ordered 2. I see no refund. I have no info of the order... nothing back from you saying you recieved my order I will be contacting Paypal and handling it thru them.
Also your website needs a lot of work. When browsing and you click on something to put it in your shopping cart your site sends you all the way back to the 1st page and you have to click all the way thru again to get to where you had been. In some cases 30-40 pages in.
It is very annoying and makes me not want to browse your site. I am an internet tech and I build websites this is the worse navigation system for a market site I've ever been on.
I love your products but it is very hard to browse and your ordering process is bad.
Tami C.'s review of Banggood earned 2 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear tami c,
Sorry for the unhappy experience. When an order is placed, our system will automatically send a confirmation email to customers mail box.If you were chared for 4 pairs of shoes while you ordered only 2, could you please send the screeshots of the payment confirmation email from our system to complain@banggood.com?We will check to see if it was a system problem or some unexpected accident. Besides, about the browse problem, we will reflect your review to the program department and do a test of our website. Thanks for your feedback and we will try our best to improve our service.
Best regard,
Banggood Team
Dear tami c,
Sorry for the unhappy experience. When an order is placed, our system will automatically send a confirmation email to customers` mail box.If you were charged for 4 pairs of shoes while you ordered only 2, could you please send the screeshots of the payment confirmation email from our system to complain@banggood.com?We will check to see if it was a system problem or some unexpected accident. Besides, about the browse problem, we will reflect your review to the program department and do a test of our website. Thanks for your feedback and we will try our best to improve our service.
Best regard,
Banggood Team