I ordered a small telescope(USD87) from B&H and arrived to the customs in a reasonably time. I paid USD 46 for the delivery cost which is also nothing to complain about. However the item stuck in the customs because of missing digits in HS Code. It was impossible to clear and get the items with these codes. So I contacted B&H for a return actually a recall as I dont physically have them with myself. They quoted me some USD 255 for the return! This was rediculous. This means my return right is usurped, this is that simple.
As a customer I don't care about company's third party relations or agreements with logistic partners but what I will definitely expect is a trusty and fair manner in each part of the service; this is selling and returning practices.
In short don't expect this from this company once they sell, they finish the service. This is what they understand from a online customer shopping experience.