Tameka W.

If I could give a zero, I would. I am very frustrated that I was treated very poorly as I am a repeat customer. I was treated as if my time and money didn't matter. Today I ordered 2 pizzas and was told it would be ready within 20 mins. I arrived within 30 mins thinking my pizzas would be ready and I could pick them up at the drive-thru window. I waited 10 mins at the window before having to make a call just so someone could even acknowledge that I was at the window. A female answered and told me the person who works the window was on the phone and would be with me shortly. I waited another 5 mins before deciding to go inside the store. When I get inside the store I see the female, who I'm assuming works the window, on the phone trying to reconcile a failed payment. What's even more frustrating, I see 10 or more employees during random things. Once someone decided to acknowledge and help me, I expressed how frustrated I was that I had been waiting without being acknowledged. The female employee referred me to her manager who could care less. She even expressed her unconcern by throwing up her hands like, oh well. Not once did she Express any empathy or give an apology. I was very shocked that she thought it was okay to run a business in that manner. I think that corporate should re-evaluate who they have running these stores because I can foresee this store losing a lot of business for poor customer service. This store will no longer get my business.