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Tamar F.

Contributor Level

Total Points
83

1 Review by Tamar

  • ASOS

10/9/17

I buy from many international websites that ship to Israel. ASOS has the worst experience for international shipping to IL I have ever encountered!
If I don't use express shipping, I need to pick my package up from an old, dusty convenience store in a shady street in my city (why?).
If I order packages that exceed my local customs limit ASOS used the worst company to handle customs. The company is called GCX, they are incredibly slow! I ordered a package a week ago, paid for express shipping and was just notified the package will not arrive for another week. That's 2 weeks for "express shipping".
In addition, on top of the customs fees (which I am more than prepared to pay), GCX charges a handling fee of 12.5 GBP! No other company does that!
I paid a total of 22.5 GBP just to get the package over to me with extremely delayed shipping.
BAD BAD experience by all means.
PS - contacted ASOS about this many times but they won't take any responsibility.

Tip for consumers:
Avoid international shipping with ASOS

Service
Value
Shipping

Tamar Has Earned 3 Votes

Tamar F.'s review of ASOS earned 3 Very Helpful votes

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