After using Seamless for the last decade, I was shocked at my experience this weekend. Having placed an order, my delivery window was 11:20am - 11:50am. I sat around with my phone until at 12:20pm I receive a text from Seamless saying to call them.
Over the phone the rep sounded drunk and immediately dived into telling me that I will be receiving a $25 Seamless credit on a $52 order! Why? "The driver could not reach you."
I have sent Seamless my phone logs, voicemail logs, and text logs showing that I was not contacted. They have yet to resolve my issue and are being completely non-transparent about what happened. Horrible, will not use again.