I placed an order paying for expedited shipping 7 days later items still have not shipped. I tried several times to call, but ended up sitting on hold for 20-30 minutes, before hanging up.My 4th call determined to stay on the line and 25 minutes later a rep finally answered. I was told they had high volumes of orders to process and my order would not arrive until atleast 12 business days
What about expedited shipping. Now I don't have the gifts I need for my grandsons. Not happy and will not order again!