Tamara P.

I would just like to add to the already long list of unhappy customers of Bespoke Today. I paid £299 on 10th November last year and have received precisely nothing for my money since that date. Being in the process of starting a new business I was attracted by his low prices and also the offer of free Dell netbook for upfront payment. Looking back now I realise... this was very naive. As the old saying goes 'if it looks too good to be true...', but his website looked very professional and I admit I was taken in.

There was some brief communication right after I had paid, but after that I heard nothing - when I tried to call i would get his voice mail and messages went unanswered, as did emails. I gave Andrew the benefit of the doubt for a month or so as i thought perhaps he had taken on a bit too much work and was snowed under or was just a bit disorganised, but after several attempts to contact him went unanswered I suspected something more sinister was going on i. E a scam.

I have been in touch with Trading Standards who advised me to send a letter to Andrew Doyle stating my complaints and to request a refund as is my right under the law. I sent one copy of the letter to his website address in Cornwall and one to his invoice address which was in Preston - both special delivery. Neither reached their destination as both the addresses appear to be false. I have since emailed a copy of this letter to both his *******@bespoketoday address and also through his website ticketing system. No reply has been received.

Andrew if you are following this thread I advise you to contact me immediately as my patience is wearing very thin. This is a huge amount of money for me so I will not be giving up until every penny has been returned, even if I have to take you to court. As I am in the right and you in the wrong I will win any case action without question. I will be keeping this forum up dated so if you want to rescue your reputation as you state in your earlier postings, it is in your best interest to pay up as soon as possible. There is probably a lot more I could add to this story, but I will leave it at that for now and await a reponse.