I'm a new, very happy customer of Shipito.
I used comgateway for more than 1 year, shipped numerous packages thru them. But I find their charges a bit high, and they scrapped their rewards program (used to give a small rebate to reward CGW prime members and they took that away suddenly). I still use them (they're fine overall) but decided to try another shipping company. So I decided to try Shipito.
I chose FedEx Economy, tracking number *******02958. It says signed for by "Jusnia Maid" because my domestic helper answered the door and collected the package, I was out. Btw my suite number is J3098.
My shipment took 1 week to arrive ( from Nevada to Singapore), in perfect condition. It's slower than Comgateway, but that's cos I chose Economy delivery. Thanks to some bad reviews i saw, i only dared to ship 1 package first, so I didn't consolidate packages. As a result, it was too costly (per package) to choose any option other than Economy delivery. In the future, I will consolidate packages and choose a faster shipping method.
I've paid the $10 monthly fee and will see how it goes. I think it's worth it because they really only charge a $2.50 processing fee along with the amount that FedEx/DHL/USPS charges them for shipping. If you consolidate packages there's a $2 fee--but their 'consolidation' includes repacking into smaller boxes if u want to reduce shipping volume. Comgateway also charges for repacking, so no difference really. I think all the charges are very reasonable.
Overall, my experience with Shipito has been great. I honestly wonder if some of the reviews written online are fake. Those who honestly have bad experiences with shipping companies should share their views. But I feel there are some people who badmouth a company online because they work for a rival company, and those people should be disgusted with themselves. You know who u are.