Tamara A.

I searched for an Oriental Shoe Cabinet for my entryway. I got 3 that came up. I selected one and ordered it. Only to learn it was a jewelry box! How is that even close to my search? So I immediately contacted them and you get false promises of checking on getting a prepaid RMA label. They refused. This wasn't something you could easily see the difference. And the box is 2 feet by 18". Just not going to work for shoes. So why do I need to pay for the return? Stand behind your service. It's the cost of doing business. And change your search results. This is ridiculous.

This is the best service ever invented. I used CitizenShipper to get quotes to pick up 2 Cava Tzu puppies 1600 miles away. I immediately heard from Merika that they live in Colorado too. Easy decision for me to make. When the initial deal fell through, they came to my rescue. They picked up my new puppies from a different location without hesitation. They sent photos of my puppies and texted me everyday. We became fast friends and they are welcome at my house to use as a stopover at any time. I would recommend using CitizenShipper and Merika and Clint for any animal pickups. They truly do care!