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After working with Payoneer for a year without any problem, the last months are a huge nightmare. Everytime I try to withdraw my funds, they ask me for more details.
So far, I've provided them with my passport, driver license, bank statements, business details, address etc. Every time I think that's it and everything should be fine now, they manage somehow to ask me for more details. Now, I have to wait many days for their finance department to have a look at the address I provided them. Guess what, you have my address in your system from the moment I registered to your service.
Bottom line, be aware. No service is perfect, but this is just beyond ridiculous.
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Dear Payoneer Management, I hope this message finds you well. I am writing to express my deep...
Hi, thanks for your review.
We're sorry that you've had such a difficult time as of late. We should have asked for this information earlier into your account's life as to cause minimal stress and inconvenience. We do apologize sincerely for this.
We are glad that the issue at handed is resolved and you're able to withdraw your funds. I'd like you to know that this won't be happening to you in the future as your account is fully activated and approved. We look forward to you having a much better experience on Payoneer moving forward, that is, one without hassle or stress.
Best,
The Payoneer Team