Last night on the Brooks Brothers website I input my gift card number and went to finalize a purchase, but received a message saying the item was now out of stock. Later in the evening I picked other items and tried to purchase them, but the gift card balance was then zero. I called Cashstar and gave them the e gift card number and explained the situation. They said the purchaser of the gift card would have to call them, and hung up on me. This morning the email with the link to the e gift card is missing from my inbox. It is not in my trash folder, or archives, and I did not delete. I called Brooks Brothers and they said they cannot help me and only Cash Star has access to e gift cards. Buyer beware.